Video Banking from POPIO VideoCONNECT
Rio Grande Credit Union
Rio Grande Credit Union
Contact Us
Home > Contact Rio Grande Credit Union

Contact & Hours

 
 

Have a question, need help, or would like to open an account? We would love to speak with you. For locations, click here ?

Phone Numbers


TellerPhone Telephone Banking

(24-Hour Automated Service)
505.265.4926
877-742-8505 (toll-free)

Member Resource Center

(Call Center)
505.262.1401
877.761.5136 toll-free

Mon-Thu: 8:30 am – 5:30 pm
Fri: 8:30 am – 6:00 pm
Sat: 9:00 am – 1:00 pm

Lost, Stolen or Fraudulent Charges on Visa Credit Card or Visa Debit Card

505.262.1401

Change your Debit Card PIN

877.746.6746


Location Hours


Lobby Hours:

Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:

Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM


Mailing Address

Rio Grande Credit Union
301 Rio Bravo SE
Albuquerque, NM  87105


Report Suspicious Email, Text and Phone Calls


Report Suspicious Email, Text and Phone Calls

Email our security team at abuse@riograndecu.org to report this type of suspicious activity. We monitor these email notifications only during business hours). Please do not send confidential information via email.

For your protection, RGCU routinely monitors accounts for fraudulent activity and may call you to verify a transaction(s) that does not follow your normal usage.


Social Media

Follow us on these social media channels and stay up to date on the latest member discounts, news, and announcements. 

 

 

VideoCONNECT With Us

Video Banking: personal service, wherever you are.

Want in-person assistance without leaving the comfort of home? Our live team is here to help, with our new video chat service. Apply for loans, open new accounts, discuss your mortgage application, sign forms, and more, right from your desktop. Because there’s really nothing quite like a friendly face.


With Members VideoCONNECT you can:

  • Become a new member!
  • Apply for a new loan
  • Open a new savings, checking account, or certificate
  • Ask questions about your current accounts and loans
  • Get help enrolling in online banking
  • Set up automatic payments or wire transfers
  • Learn if we can save you money by transferring an external loan to Rio Grande

To begin using:

Desktop Users: Click the Video Banking icon at the top right of your screen.

Or click here ?


Mobile users, download our app:

App Store    Google Play


Desktop users need video and microphone capability. Chrome is the preferred browser.

Make an Appointment


Locations

RGCU makes accessing your money easy with convenient branch locations, a call center, ATMs and Shared Branching. You can even text us at 505-262-1401!

You can also text a Zip Code to 91989 to quickly find nearby ATM and Shared Branch Locations.


Find a Location



 
miles

Location Options

Clear Results

Legend

 Drive-thru
 Onsite ATM
 Night Deposit
 ATM Accepts Check Deposits
 ATM Accepts Cash Deposits
 Express Branch - Self Service Only

Rio Grande Credit Union Branch

1
Downtown Branch

1211 4th Street NW
Albuquerque, NM 87102

Phone: (505) 262-1401

Fax: (505) 254-4260

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

2
Westside Branch

485 Coors Blvd NW
Albuquerque, NM 87121

Phone: (505) 262-1401

Fax: (505) 260-2424

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM>

Coin Counter:

3
Marble Branch

1201 San Pedro Blvd NE
Albuquerque, NM 87110

Phone: (505) 262-1401

Fax: (505) 265-8927

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

4
Rio Bravo Branch

301 Rio Bravo Blvd. SE
Albuquerque, NM 87105

Phone: (505) 262-1401

Fax: (505) 366-5020

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

5
Lomas Branch

10001 Lomas Blvd. NE
Albuquerque, NM 87112

Phone: (505) 262-1401

Fax: (505) 268-0885

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

6
Rio Rancho Branch

1526 Unser Blvd SE
Rio Rancho, NM 87124

Phone: (505) 262-1401

Fax: (505) 896-6922

Toll Free: (877) 761-5136

Lobby Hours:
Mon - Thurs: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Drive-Up Hours:
Mon - Thurs: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM