MEMBER FEEDBACK
Rio Grande Credit Union
Rio Grande Credit Union

RGCU Members are receiving fraudulent calls mimicking our support line. As a reminder, RGCU will NEVER call to ask for personal information such as debit or credit card numbers, account information, or personal information (SSN, date of birth, etc.). 

Person to Person Payments

Pay Anyone

Sending money to people you know is easier with person-to-person payments.

Sending money to people you know is easier with person-to-person payments.

Need to send money to a friend or family member quickly? Need to pay a handyman or send some money to your child in college? Do it with RGCUs payment solutions.

Simple

  • Accessible via Online Banking and our mobile app
  • No recipient registration required
  • Recipient is notified via text or email
  • Recipient will receive a text or email with instructions to receive payment. They don't have to be an RGCU member. All they need is their account and routing information to receive the funds.
  • No intermediary accounts required
  • Funds can be received across US networks and financial institutions

Secure

  • Every transaction is securely authorized before execution
  • Funds don't leave the financial institution until they are sent to the recipient
  • Multiple risk mitigation tools like security codes and passwords

How it works


1. Log into Online Banking or our mobile app


  • Select the Payments tab
  • Select Pay a Person
  • Choose to pay the person via email, text, direct deposit or mail them a check

2. Send Funds Simply


  • Designate the recipient by phone # or email
  • You can also elect to send via direct deposit or even mail a check
  • Choose recipient from your contacts or set up a new one. The system will call or email an activation code to you for security for new contacts.
  • Choose payment source from your accounts

3. Send Funds Securely


  • Authenticate the payment with a secure keyword (the recipient will need the keyword to receive the funds)
  • The sender reviews and confirms the payment
  • Give the recipient the keyword and let them know to expect a text or email

4. Friends & Family Receive Funds


  • Accept funds via email or text
  • They don't have to enroll inanything or even be an RGCU member
  • They need to know the security code
  • They have to know their financial institution's routing number and their account number

5. You're Done!


  • You have completed a P2P funds transfer
  • Repeat

 

 

   MEMBER FEEDBACK